PRIVACY POLICY
Your Privacy.
Our Priority.
At RoboSim AI, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.
1.Introduction
RoboSim AI ("we", "us", or "our") provides a robotics simulation platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2.Information We Collect
We collect information you provide directly (account details, billing information, support requests) and information collected automatically (usage data, device data, log data) when you use the platform.
3.How We Use Your Information
We use collected information to operate and improve the platform, provide customer support, communicate product updates, and detect or prevent fraud and abuse.
4.How We Share Your Information
We do not sell your personal information. We may share information with service providers who process it on our behalf, or when required to comply with law or protect our rights.
5.Data Retention
We retain personal information for as long as needed to provide the platform and fulfil the purposes described in this policy, unless a longer retention period is required by law.
6.Data Security
We use industry-standard technical and organizational measures, including encryption in transit and at rest, to protect information from unauthorized access, disclosure, or loss.
7.Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information. Contact us to exercise these rights.
8.Cookies and Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. You can control cookies through your browser settings.
9.International Data Transfers
We may transfer, store, and process information in countries other than your own. Where required, we use appropriate safeguards to protect information transferred internationally.
10.Children's Privacy
The platform is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us.
11.Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version here and revise the "Last updated" date above.
12.Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at privacy@robosim.ai.